Loxone New Valve Actuators

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  • Clement
    Azubi
    • vor 5 Stunden
    • 1

    #1

    Loxone New Valve Actuators

    I have recently replaced my old working Loxone valve actuators by new ones (most recent model). Some of the old ones were not able to close the valve completely and were not straight positioned anymore. So I decided to use the more solid new ones. However with 2 of 7 valve actuators it went wrong after the update to the latest device version. And both went offline and show no led status anymore. The question now is: is it a device that need an RMA ? Can it be recovered by a specific intervention ? The cabling is correct en there is enough power on tree. It recogniized the valve actuators at startup but failed after restart. Or did I do a misconfig ? Looking forward to your reply.
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