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Web app and and iOS app can not load

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  • Web app and and iOS app can not load

    Hi
    my name is Nicolas. I am living in Switzerland.
    I have just bought a Miniserver+Air base extension and a few Air accessories to switch from my z-wave setup and go for a "more-wired" domotic.

    The initial wiring and first boot of the miniserver was good but I can not use web interface nor iOS app.
    It loads the scripts (11) then stops with an error : "Csn not load informations for the App".

    Anybody knows what's is wrong?

    Thank you
    Nicolas

  • #2
    Is your Loxone on the same network as the device that you are using to try and connect? If not, it may be a firewall issue on your router, i.e. the firewall is blocking traffic between the two networks


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    • #3
      Thank you for your answer Stoeff99.
      the Miniserver, the computer and the iPhone are all on the same local Ethernet (or wifi for the iPhone) network.

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      • #4
        Is there a configuration to make in LoxoneConfig to open ports or activate access from web and mobile apps?


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        • #5
          Yes, you can nominate a port. By default this is port 80 so it should be ok. I'll need to check this evening where this is. I think it's under the menu "miniserver configuration". Are you able to connect with the miniserver in loxone config?


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          • #6
            Zitat von stoeff99
            Yes, you can nominate a port. By default this is port 80 so it should be ok. I'll need to check this evening where this is. I think it's under the menu "miniserver configuration". Are you able to connect with the miniserver in loxone config?


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            Ok. I will check that port in the configuration software. I can connect with loxone config (under Win7 with VirtualBox on MacOS X).
            That is strange to me is that I can load the web interface to log in and it configures "11 scripts" before the error occurs. So it seems it can connect and exchange data with the Miniserver...


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            • #7
              Do you actually have some code on the Loxone that could be visualised, or is your SD card "empty"?


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              • #8
                Try to create a new project, drag one input, one output and a push button to a page, connect them and save to the Miniserver.
                Does it work?
                PN/PM: Ich bevorzuge die Beantwortung von Fragen in öffentlichen Threads, wo andere mithelfen und mitprofitieren können. Herzlichen Dank!

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                • #9
                  Zitat von Christian Fenzl
                  Try to create a new project, drag one input, one output and a push button to a page, connect them and save to the Miniserver.
                  Does it work?
                  Thank you to you two. I finally succeeded.
                  It seems I have mistakes in the choices for visualisation. Everything is going ok now.

                  Have a nice weekend
                  Nicolas

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